Privacy Policy

Carranza Roofing & Remodeling ("we," "us," or "our") operates https://carranzacontracting.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for roofing, siding, remodeling, or related services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form, we collect:

• Full name
• Email address
• Phone number
• Service address or project location
• Description of the work you're requesting

Information Collected Automatically

When you visit our website, we may automatically collect:

• Log data — IP address, browser type, pages visited, time and date of visit, referring URL
• Cookies & tracking pixels — small files placed on your device to improve site functionality and analyze traffic (see Section 5)
• Analytics data — aggregate statistics about how visitors use the site, collected via Google Analytics or similar tools

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, and inquiries
• Schedule consultations, inspections, and project work
• Send you project updates, invoices, and follow-up communications
• Improve our website and services
• Comply with legal obligations
• Detect and prevent fraud or abuse

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers — third-party vendors who assist us in operating our website or conducting our business (e.g., email delivery, analytics), subject to confidentiality agreements
• Legal compliance — if required by law, court order, or governmental authority
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity
• Protection of rights — when we believe disclosure is necessary to protect our rights, property, or the safety of our customers or others

4. Data Retention

We retain contact and lead information for as long as necessary to fulfill the purposes described in this policy and as required by applicable law. If you would like us to delete your information, please contact us at the address below.

5. Cookies & Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the site.

We may use the following third-party tools that set their own cookies:

• Google Analytics — website traffic analysis (Google Privacy Policy)
• Google Ads / Remarketing — advertising measurement
• Facebook Pixel — advertising effectiveness tracking

6. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, review platforms, social media). We have no control over the content or privacy practices of those sites and are not responsible for their policies. We encourage you to review the privacy policy of any site you visit.

7. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information in Section 11.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Carranza Roofing & Remodeling
50 Second Ave. Ste 4
Phone: (610) 270-0305
Email: info@carranzacontracting.com